Welcome to Rosemark Starter
Getting Started with Rosemark
Table of Contents
Congratulations on taking the first step toward streamlining your agency! The Rosemark Starter package is designed as the foundational version of our software, providing exactly what you need to get clients on the schedule, ensure caregivers arrive at the right home on time, and maintain a high-level overview of your operations
Our goal is to help you transition from manual, paper-based processes to a home care-specific software that scales with your agency
Your Bespoke Resource Hub
This section of the User’s Guide is curated specifically for Starter users. Because Rosemark is a robust system, you will encounter other sections of this guide that feature advanced functionalities — such as Medicaid payor sources or detailed billing rules — that do not pertain to your current package
Learning to Use Rosemark Starter
Rosemark Starter was built as a low-barrier entry point for home care agencies ready to master the system independently. To support your success, we have provided:
- Video Tutorials: Visual walk-throughs of core processes.
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Written Guides: Step-by-step instructions for quick reference
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Practice Tools: We encourage you to use our demo environment to practice what you learn so the processes become second nature
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Important Note on Support: While our video tutorials may mention reaching out to the Customer Success team, please be aware that Rosemark Starter users must purchase specific training packages to access live customer support. This package is designed for self-guided growth using the resources found here in the User’s Guide.
Growing With Us
As your agency expands, you can "grow into" more advanced tools
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Access to new features and functionalities
. - Personalized, one-on-one training.
- Direct access to our dedicated support team.
For now, focus on the basics: adding your clients, adding your caregivers, and putting them together on the calendar
Ready to begin? Click here to learn how to access Rosemark Starter. Once you've completed that tutorial, come back to this page and work through the pages listed below in the tutorial guide and proceed at your own pace.
Rosemark Starter Tutorial Guide:
We recommend you review this User's Guide in the following order:
If your agency is ready to move to the next level, contact a team member today to learn more about our Rosemark Standard and Enterprise packages.