Table of Contents
Rosemark has a number of ways to set the pay rate for a shift and understanding how it determines which pay rate to use is important. When in doubt remember that Rosemark will always apply the most specific pay rate before applying a more general one. Outlined below from right to left is the most general to the most specific pay rates.
Service Type Bill Rate
The most general bill rate is the service type pay rate. This is the rate that is set in your Service Types configuration. The reason we encourage agencies to always have a service type bill rate is to ensure that there is always a bill rate on file in the event something else is missed during the client setup process.
Service Bill Rate
Some agencies manage bill rates on a per client basis. This can be managed in the Service window on the clients Summary tab. By viewing the Payment Obligation you can edit specific rates and pay/bill rules.
Assignment Bill Rate
Some caregivers and clients may have an agreed upon rate that differs from the standard billing and payroll. In the example below the client has a special bill rate of $23 only when working a PCA shift for the specific caregiver Alan Grant.
Shift Bill Rate
The most specific pay rate type is the shift pay rate. A pay rate can also be set on a per shift basis. In the example below the bill rate was adjusted for only the shift on Monday the 31st.
Default Values
Rosemark tries to display when it is using a non-default bill rate. In the image below you can see the default bill rate for the client is $23.00. When services are set to bill the default rate you can see the rate is in parentheses while non-default rates are not. You can also see when a rate has been edited based on whether it has the pencil icon. Clicking the back icon will revert the value to the default rate.
